Shipping policy

Shipping Policy

Thank you for shopping with us! We want to make sure you receive your order as quickly as possible. Our standard shipping policy is as follows:

1. Processing Time: Orders are typically processed and shipped within 1-3 business days after placing the order for inventory items. Custom-designed, custom-made, or personalized items may take 2-3 weeks to build, package, and ship. 

2. Shipping Methods: We understand that every customer's shipping needs are unique. That's why we offer a variety of shipping methods, including standard, expedited, and overnight shipping. You can choose the option that best suits your needs at checkout.

3. Shipping Rates: Shipping rates are calculated based on the weight of the package and the destination. We may offer occasional promotions for free or discounted shipping.

4. Delivery Time: Delivery times vary depending on the shipping method selected and the destination. Standard shipping usually takes 3-7 business days, while expedited and overnight shipping options are available for faster delivery.

5. International Shipping: At this time, we offer both domestic shipping within the United States and international shipping to Canada . We are committed to expanding our shipping options to serve more international customers in the future.

6. Tracking: Once your order has shipped, you will receive a shipment confirmation email with a tracking number to track your package until it reaches its destination.

Please note that shipping times may be affected by factors beyond our control, such as weather, natural disasters, and the current global situation.

If you have any questions about shipping or need further assistance, please contact our customer service team.

Thank you for choosing the Railing Shop Collective for your online shopping needs!